Shipping Policy

1. Overview

This Shipping Policy explains how Bayoupep USA LLC processes, packages, and delivers orders of research-use-only compounds. By placing an order, you agree to the shipping terms described below. We are committed to fast, secure, and discreet fulfillment for qualified research professionals.

2. Order Processing Time

Orders are typically processed within 1–2 business days after payment confirmation. Orders placed before our daily cutoff may qualify for same-day processing. Orders are not processed or shipped on weekends or public holidays.

3. Shipping Destinations

We ship to verified research institutions, qualified laboratories, and research professionals. To protect the integrity of our research-use-only supply chain, we may request verification of your research credentials or shipping destination before fulfillment.

4. Shipping Methods and Carriers

We partner with reputable, trackable carriers to deliver your order safely. Available shipping methods, including standard and expedited options, are displayed at checkout based on your destination.

5. Shipping Costs

Shipping charges are calculated at checkout based on package weight, destination, and the shipping method you select. Any applicable costs are shown before you complete your purchase.

6. Estimated Delivery Times

Estimated delivery times after processing are as follows:

• Standard Shipping: 2–5 business days
• Expedited Shipping: 1–2 business days

Delivery times are estimates only and are not guaranteed. Transit times may be affected by carrier volume, weather, or other factors beyond our control.

7. Order Tracking

Once your order ships, we will email you a tracking number so you can monitor your shipment’s progress. Please allow up to 24 hours for tracking information to become active with the carrier.

8. Packaging and Handling

Every order is packaged discreetly and securely to protect product integrity. Where required, temperature-sensitive compounds are shipped with appropriate cold-chain packaging to preserve quality during transit.

9. Risk of Loss

All items are shipped under a shipment contract. This means risk of loss and title for products pass to you upon our delivery of the package to the carrier. We are not liable for loss or damage that occurs after this point, though we will assist with carrier claims where possible.

10. Address Accuracy

You are responsible for providing a complete and accurate shipping address. We are not responsible for orders delivered to an incorrect address supplied at checkout. Re-shipment due to an incorrect address may incur additional charges.

11. Failed or Returned Deliveries

If a package is returned to us as undeliverable, we will contact you to arrange re-shipment. Additional shipping fees may apply for re-sending returned packages.

12. Shipping Delays

While we work to dispatch every order promptly, we are not responsible for delays caused by carriers, severe weather, customs processing, or other circumstances beyond our control.

13. Contact Us

If you have questions about this Shipping Policy or your order’s delivery, please contact us: